Terms & Conditions

These Terms and Conditions (“Terms”) govern your use of our website, www.merakigifting.com (“Website”), and the purchase and use of the products and services offered by Meraki (“Company”, “we”, “us”, or “our”). By accessing, browsing, or using our website, you (“you”, “your”, or “User”) agree to be legally bound by these Terms.

If you do not agree with any of these Terms or our Privacy policy, please refrain from using the Website.

1. Acceptance of Terms

   By using this Website, you acknowledge that you have read, understood, and accepted these Terms. These Terms apply to all visitors, users, and others who access or use the Website.

2. Use of the Website

   • The Website is intended for your personal, non-commercial use only.
   • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or its content without our express written permission.
   • You may not modify, publish, transmit, distribute, display, perform, or create derivative works based on the Website or any part thereof.
   • You shall not upload or transmit any unlawful, threatening, defamatory, obscene, or otherwise objectionable material.
   • You must not use the Website in any manner that could damage, disable, overburden, or impair our servers or networks.

   Any unauthorized use will result in the termination of your right to access the Website and may expose you to legal liability.

3. Products & Services

   Meraki offers curated gifting solutions, including but not limited to customized gift boxes, personalized items, and delivery services. Product descriptions and images are for representational purposes only and may vary slightly.

   We reserve the right to:

   • Modify or discontinue any product or service without notice.
   • Limit the sale of our products or services to any geographic region or jurisdiction.
   • Refuse or cancel orders at our sole discretion.

4. Cancellation & Refund Policy

   We take great care in curating and customizing every gift. As such:

   • All sales are final. Once an order is placed and confirmed, it cannot be canceled or refunded.
   • Exceptions may apply only in the case of defective or incorrect items, at Meraki’s discretion. Any such claims must be made within 24 hours of delivery.

5. Intellectual Property

   All content on the Website—including images, designs, logos, text, and graphics—is the intellectual property of Meraki or its licensors.

   • Unauthorized use of any content for commercial or public purposes is strictly prohibited.
   • You may not use our trademarks or copyrighted material without express written consent.

6. Indemnification

   You agree to indemnify, defend, and hold harmless Meraki and its officers, employees, partners, agents, and affiliates from any and all claims, liabilities, damages, losses, or expenses—including legal fees—arising from:

   • Your use or misuse of the Website.
   • Your violation of these Terms or any applicable law.
   • Any content you post or transmit that infringes the rights of any third party.

7. Disclaimer of Warranties

   The Website and all content, products, and services are provided on an “as-is” and “as-available” basis.

   • Meraki makes no warranties or representations of any kind, express or implied, regarding the Website or its offerings.
   • We do not warrant that the Website will be error-free, uninterrupted, or free from viruses.

8. Limitation of Liability

   To the fullest extent permitted by applicable law, Meraki shall not be liable for any direct, indirect, incidental, special, or consequential damage resulting from:

   • The use or inability to use the Website or services.
   • Unauthorized access to your data.
   • Any third-party content accessed through the Website.

9. Governing Law & Jurisdiction

   These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

10. Amendments

    Meraki reserves the right to revise these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website constitutes your acceptance of the modified Terms.